Shipping policy

🌍 Where We Ship

We currently ship to [list countries/regions you ship to – e.g., USA, Canada, UK, Australia, and most international destinations]. If your country is not listed at checkout, please contact us to see if we can arrange delivery.

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⏱️ Processing Time

All orders are processed within 1–5 business days. Processing includes order verification, quality checks, and packaging.

Please note: Orders are not processed or shipped on weekends or holidays.

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🚚 Shipping Time

Because we work with global suppliers, shipping times may vary depending on your location:

These are estimated delivery times. Actual delivery time may vary due to customs, carrier delays, or external factors.

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🚫 Order Delays

We are not responsible for delays caused by:

• Customs clearance

• Weather conditions

• Carrier disruptions

• Incomplete or incorrect address

We’ll do our best to help if any of these issues arise—just reach out!

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🔍 Tracking Your Order

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can track your order anytime using our Tracking Page or directly through the carrier’s website.

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❗ Wrong Address Disclaimer

Please double-check your shipping information before placing your order. We are not responsible for orders delivered to the wrong address due to customer error.

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📬 Missing or Lost Packages

If your package hasn’t arrived after the maximum estimated time, please contact us at nestoflumens@gmail.com with your order number. We’ll investigate and do everything we can to assist you.

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💬 Questions?

If you have any other questions about shipping, feel free to contact our customer service team at nestoflumens@gmail.com — we're happy to help!